Get in Touch
Ecommerce Customer Service
Monday-Friday
9:00am-5:00pm EST
(Excluding Holidays)
1-844-545-2500
Wholesale Customer Service
Monday-Friday
8:30am-6:30pm
(Excluding Holidays)
1-800-522-8285
For international requests, please visit
Pierre-Fabre.comQuestions
Have a question? Check here first, we keep our FAQ page up to date.
FaqsAre you interested in becoming a professional partner?
find out moreDue to shipping delays, it may take a bit longer than normal to receive your package. All orders will be processed in the order they are received. We appreciate your patience and are doing our best to ship all orders on time.
We have put safeguards into place to protect our distribution center employees. As a result, delivery times and wait time for our Customer Service team members may be slightly longer than normal. Messages sent using the form below will be responded to in 2 - 3 days, except on weekends and holidays. Please note that we cannot honor requests for samples. Please see your René Furterer salon for samples. Orders placed from this site may have a sample enclosed as a thank you gift.