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Get in Touch

Ecommerce Customer Service

Monday-Friday
9:00am-5:00pm EST
(Excluding Holidays)
1-844-545-2500


Wholesale Customer Service

Monday-Friday
8:30am-6:30pm
(Excluding Holidays)
1-800-522-8285

For international requests, please visit

Pierre-Fabre.com
 

Questions

Have a question? Check here first, we keep our FAQ page up to date.

Faqs

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Due to shipping delays, it may take a bit longer than normal to receive your package. All orders will be processed in the order they are received. We appreciate your patience and are doing our best to ship all orders on time.

We have put safeguards into place to protect our distribution center employees. As a result, delivery times and wait time for our Customer Service team members may be slightly longer than normal. Messages sent using the form below will be responded to in 2 - 3 days, except on weekends and holidays. Please note that we cannot honor requests for samples. Please see your René Furterer salon for samples. Orders placed from this site may have a sample enclosed as a thank you gift.